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Posted

Looks like they are finally shipping my November 7th order.  Credit card has been charged & order now shows as shipped.  Still have the November 23 & 29 orders to wait on as well as the one I placed last week.

Posted

I placed an order here in Australia for the first time in a long time (usually I used to place my orders in the US because of the much lower no-free and free shipping thresholds).

Now that everything here is bestseller, I wonder what the timing will be like - the message is that orders take 15 works days to reach you. Standard orders used to take a couple of months.

Really wanted those Dreamzzz puffer jackets though, of which there are no great buying options on BL, and coerced myself into enough other stuff to hit the $40 AUD no fee threshold.

Posted
16 hours ago, karrit said:

The European warehouse upgrade occured back in early October.  The upgrade was for Europe, Australia & New Zealand but not North America.  Here we are 4 months later still waiting.  They didn't shut down ordering for us until after Black Friday which was almost two months later.  Now they are using the warehouse & warehouse software upgrades as an excuse for these 3 & 4 months delays.  I fully expected that I would receive my orders from October before Christmas but only received the last one which was my first October order a couple of weeks ago.  Based on previous years I knew not to expect the November orders until some time in January but I certainly expected to have received them by now.

I got my orders from November and December, while indeed some November and October orders from other people are still missing, which would seem like there were indeed some issues back then and we can at least hope things will go smoother in the future. 

Posted

Now this is fast: I ordered some parts on PaB on Saturday (double VIP points) and got an e-mail today that they have been shipped. Just three working day. :steve:

Posted (edited)

That's because your parts all ship from the Poland warehouse now.  There is no longer separate classifications of best seller or standard parts for your region of the world.

Can't wait until we get the same type of system if ever.

Edited by karrit
Posted

My Nov. 28th order finally shipped today... now it just has to get to me! (I hope it is all there as well... I won't be happy if I get shorted again!)

Posted
2 hours ago, RichardGoring said:

The last I heard they had suggested mid-February, but also that the updates they're making have had some issues, so who knows?

Well, technically the mid-point of February is today and it's not back, so there's another deadline missed... I guess it will be back when it gets back.

Posted

Dude they shipped an early November order but they only shipped one part of my

standard order which was the Nazgûl capes but not the torsos, I’m a little worried 😭😭😭

Posted
9 hours ago, eldiano said:

Dude they shipped an early November order but they only shipped one part of my

standard order which was the Nazgûl capes but not the torsos, I’m a little worried 😭😭😭

That’s funny, my November 11 order was just shipped with only the Nazgûl torsos but not the capes. Strange things are afoot at the standard parts warehouse. Oh to catch a glimpse behind the curtain… chaos, ineptitude or extremely under staffed? 

Posted
10 hours ago, eldiano said:

Dude they shipped an early November order but they only shipped one part of my

standard order which was the Nazgûl capes but not the torsos, I’m a little worried 😭😭😭

My November 11th order with the Nazgûl torsos changed to shipped a few days and my large November 23rd order with the capes arrived a few days ago with everything but the capes… Customer service said they were out of stock and would ship eventually but didn’t give an estimated timeframe. They also gave me a large bag of sand green window frames that I didn’t order, but said I could keep so I guess that’s a win?

Posted
17 minutes ago, HotdogBricks said:

They also gave me a large bag of sand green window frames that I didn’t order, but said I could keep so I guess that’s a win?

Sounds like it could make for a nice abandoned construction site MOC!

Posted

The two cape # 72 that they sent first from my November 8th order on January 29th seem to have been lost in shipping as I never got a shipping notice from USPS.  The four torn capes they sent next a couple of days later have arrived.  The remainder of the order is on it's way as I have received shipping notification from USPS.  If the two missing capes aren't with the rest of the order I will be calling CS since they charged me for them & sent a separate receipt.  I can't wait for them to finally get through all the backlog.

Posted
On 2/15/2025 at 9:58 PM, HotdogBricks said:

My November 11th order with the Nazgûl torsos changed to shipped a few days and my large November 23rd order with the capes arrived a few days ago with everything but the capes… Customer service said they were out of stock and would ship eventually but didn’t give an estimated timeframe. They also gave me a large bag of sand green window frames that I didn’t order, but said I could keep so I guess that’s a win?

So, same order as you, cape and torso from Nazgul, my capes got shipped already and got invoiced, same payment method: paypal. I checked lego and the order still has labelled in the warehouse. I get an email about denied payment about the same order, but nonetheless the website has the entire order marked as shipped, should I be worried? I know paypal's window expires after a while but they literally charged me for the same order a few days ago. 

Posted

I'm still waiting on my October 9th order and I have one from November 12th. Who knows. Both have said in warehouse since early December. I know they had their system updates and everything.

Posted

I just received my Nov. 28th order today. If you're order is really late, and you haven't contacted LEGO, do it. You never know until you try!

Posted
1 hour ago, icm said:

I guess that means it'll be another couple of weeks before I get my December 9 order.

Maybe, maybe not. I don't think they're doing it in date order, as my November 12 order hasn't shipped yet. It's not showing as anything out of stock 

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