Hello!
I am new to this site and have just build the Lego 8043 excavator, and unfortunately mine is suffering from the exact same problems as described here.
I have build many Technic sets over time and this is by far the most troublesome.
This was not to be expected and is very dissapointing by Lego.
The problems with mine are:
Main boom arm:
Mine can almost not move up or even down at all, the motor barely rotates and is clearly overloaded.
I have checked that the double actuaters are aligned and also tried realigning them, but with no change.
Clutch switching function:
works very bad too. The motor has big trouble switching the cluthes and i often have to push the lever manually before it engages them.
Right track:
moves very slow and struggles compared to the left one that works ok.
Middle boom arm:
Moves acceptable but struggles alot when moving to upper position.
Bucket:
Works fine both up and down.
Slewing:
Rotates really well and effortless.
Fresh alkaline batteries was used.
I have sent a complaint to Lego customer service but i have not heard from them yet.