Markalus

Is there any evidence they allowed individuals to purchase 3 sets in store at launch? I doubt it. With more people lining up than sets available at launch I think staff would have wanted to avoid a riot. I don't disagree the launch has been a shambles though.

Well done TLG. Take arguably the most popular character in universe from one of the most iconic scenes and turn it into a comic con exclusive most fans will never get to own except those desperate enough to feed the scalpers

Me neither. But it did say that you will receive one regardless of whether you have a physical card or not as it will be linked to your current VIP number.

I'm going to answer my own question if anybody else cares. Lego have issued a press release stating that it will be mailed to all existing and new VIP members (in any country) who purchase the MF during the VIP period (now extended till November) or whilst stocks last. It will be mailed, is not available in store, and allow up to 6 weeks for delivery after purchase.

Does anyone know when TLG will send out the black VIP cards? There was no mention of it when I received my package. It seems they are flying by the seat of their pants here and the whole VIP card thing may have been given low priority.

Awesome! Tuesday is better than backordered. The manual is ridiculously unmanageable due it's sheer size but so much better for it! It's a thing of majestic beauty. And so is it's homage to Ralph McQuarrie

It sounds like it won't come till next week . It will generally take a couple of days once it starts to move in the Auspost system. I hope you get it soon! Cool! And it seems you are correct. I got this from Lego when I contacted them Thanks for getting in touch with us. Your package is in route to Alexandria Buisness hub DWS from our warehouse in Belgium. Although it indicates it's arrived on the DHL tracking it actually can take up to 9 days to arrive. Once it does you can begin to track your packages journey to you which can be another 9 business days. The weird thing is the sender is listed as Lego Australia with the Australian head office address. I suspect that label is put on once it's at the Alexandria business hub.

I can't see Jabba's Palace being revisited any time soon. Not after the controversy surrounding the last one because it offended certain cultural sensibilities. And don't expect to see a Slave Leia minifig again.

The free shipping threshold for ordering via Lego S@H in NZ is prohibitive! You might be surprised. They will tell you to allow 9 days to arrive in Australia and another 9 for local delivery but I suspect a call might make the wheel turn.

Haha. I hope so too mate. It may be coincidence but mine started to progress hours after I complained. It might be worth giving customer service a call if it doesn't progress overnight.

Are you checking on the Auspost website? Once the local handover occurs it won't change on the link Lego provide until it's delivered. Mine (and a friend's) changed to "in transit from Chulorra NSW" last night. ETA is tomorrow.

Nice! Congrats. Mine still hasn't changed from "arrived at terminal destination" since the 15th. To rub salt into the wounds I got the follow-up "are you happy with your purchase" survey from Lego today.

I think you're right. All my previous deliveries from Lego S@H have the Australian Lego address as 'Sender' on the box. If they were sent directly to the customer then I would expect import duties/taxes would likely be payable. If that happens Lego would cop a serve. I'm already fuming at my bank for charging an international transaction fee. Still waiting...

Yep. First time. I think the high price tag flagged it. So actual price paid was $1339 AUD.

Then why would the DHL tracking site say "arrived at destination location Alexandria business hub" with a time/date stamp approx. 24hrs after the package was "picked up"? The delay is at this end. Auspost only update the tracking info once it's moved to the local sorting facility or post office and delivery is imminent. Auspost are notoriously slow, as are local customs. I've received enough packages to know this. BTW, they have definitely started to arrive in the country, Down Under Bricks just posted an unboxing video...I Iove his reaction

Brikkyy13, I'm guessing yours, mine and every other Aussie who managed to get one is sitting on the same pallet in 'Alexandria'...since Friday It took less than 24hrs to get from Denmark to Sydney FFS. I'm not holding my breath for a delivery this week but you never know.

Holy crap. A signed copy just went for £5,600 on EBay. That's almost $10,000 Australian dollars! TLG have created a monster with the exclusive signing event. I like to think that wasn't their intention.

I expect they are prioritising the production of the UCS MF over other sets right now just to cope with the apparently surprising (to them) high demand. They are getting savaged online for their handling of the release, even the Lego S@H wesbsite has really bad "reviews" of the set, just because people are angry they didn't get one! That's a PR disaster. You don't want your flagship set, which is clearly incredible, to have a 2-3 star rating. Hopefully, they have stock ready to go on Oct 1., I reckon it's a fair chance orders get fulfilled quicker than anticipated.

Has anyone looked at the bids the signed copies from the Leicester Square store are fetching on EBay? It's insane. Even the signed black VIP card looks like it will sell for more than the rrp of the set itself! Currently £620 with 22 bids and 31 hours to go.

I think people are having bigger problems. But, mine has gone from in warehouse in Denmark to arrived in Australia in less than 24hrs. Even I can't travel that distance in that time! Hyperdrive fixed? Unfortunately our notoriously slow local postal service will probably take two weeks to get it to my door

I read somewhere (it could have been here) that they only allocated 1500 UCS Falcons for North America, their biggest market. That's an appallingly low number, if true. So I doubt very much that they have sold anywhere near 20,000 units. Although backorders will likely push the numbers way up judging by the reported wait times. Honestly, I doubt the black VIP card will be worth much, other than to provide incentive to spend more money on Lego! Like any of us need it

No. Lego Australia is importing it, not you. They operate as an Australian company, and as such, pay taxes here and are subject to local company import taxes/concessions. The GST is paid by them and the cost passed on by way of the "GST inclusive" price of $1299 you have already paid. Also, the $1000 tax-free threshold was scraped a while ago. So technically no matter what the value, it is subject to import taxes/GST. Although it is sourced from overseas Lego warehouses it still ultimately ends up with Auspost as the final link in their distribution chain. Wonder why it can take so long to get here? They consolidate orders to reduce shipping costs. If you're lucky and order on the 'right' day it might take a week, but often takes 2+ weeks. As for local banks potentially charging you an international transaction fee that's another matter! I've personally never been charged but I've heard of others who have. I would be filing a claim with my bank if they did try to charge me...it's unlawful in my opinion. You are purchasing a product in Australian dollars from a company that is operating locally and abiding by Australian laws ffs!

If you think it was hard getting one in the last 24hrs good luck getting during a double/triple VIP point period. Lego are notorious for in-demand sets being out of stock during these periods. I would certainly be very surprised if it became readily available during the Oct. bonus VIP point period so I wouldn't call it a "no-brainer".

I feel your pain but it will be a temporary delay. The only thing that tipped me off to the local sale time was another Eurobricks user who contacted customer service...I owe him a beer. Even then it went live ~ 20 min early and was gone within 10 minutes!

Serious questions need to be asked as to how they managed to misjudge demand so badly. Already out of stock two weeks before the offical release date when VIPs could order three sets if they were quick enough? It's almost like they wanted to feed resellers