kermit Posted January 1, 2015 Posted January 1, 2015 (edited) I waited up till midnight and now its 4 in the morning here in the US and lego`s website still showing the new sets as available on Jan 1st without the option the buy. Is anyone else having this problem? Are the people running their website still asleep? Edited January 1, 2015 by kermit Quote
Tariq j Posted January 1, 2015 Posted January 1, 2015 You're not the only one, the UK site is also not showing the new sets, why this is I don't know as its almost 10am here. Quote
Johan the Yellowhead Posted January 1, 2015 Posted January 1, 2015 Nothing here also (Holland), except for a gigantic sale on several (160) items, even on baseplates. Have I missed out on these before? They are all sold out now... Quote
kdenty Posted January 1, 2015 Posted January 1, 2015 (edited) Hoping someone at Lego tech put 12 pm rather than 12 am and maybe for sale midday! 1 minute to find out! Edit ---> Hmm I'm guess not then! Hard to Find Items = Impossible to buy items Edited January 1, 2015 by kdenty Quote
technic70s Posted January 1, 2015 Posted January 1, 2015 (edited) Australia is having the same problem. Edited January 1, 2015 by technic70s Quote
Vorkosigan Posted January 1, 2015 Posted January 1, 2015 They all changed from coming soon January 1st to just coming soon... No longer having a date there seems ominous, but hopefully someone just needs to wake up and flip the switch allowing them all for sale. Quote
Wodanis Posted January 1, 2015 Posted January 1, 2015 Same for Canada, says 'coming soon' with no option to buy Quote
62Bricks Posted January 1, 2015 Posted January 1, 2015 Has anyone tried calling? If it's just a website problem perhaps they can be ordered by phone. Quote
Zulithe Posted January 1, 2015 Posted January 1, 2015 (edited) Their customer support is not open today. Wonderful, right? You don't launch a huge wave of anticipated products on a website and not have someone on call to deal with difficulties. They have had 8 full hours to deal with it and it's still not working. Way to go, LEGO website team. Sure is becoming a trend. LEGO is an incredibly profitable company. They need to invest in their online presence, people deserve better. Edited January 1, 2015 by Zulithe Quote
kermit Posted January 1, 2015 Author Posted January 1, 2015 Their customer support is not open today. Wonderful, right? You don't launch a huge wave of anticipated products on a website and not have someone on call to deal with difficulties. They have had 8 full hours to deal with it and it's still not working. Way to go, LEGO website team. Sure is becoming a trend. LEGO is an incredibly profitable company. They need to invest in their online presence, people deserve better. And i havent slept yet still waiting on the sets. Quote
62Bricks Posted January 1, 2015 Posted January 1, 2015 The next thought that occurs is they suspected their system might not stand up to the demands and have delayed going live until they have made accommodations. Better to make people wait than to have a bunch of orders time out? Quote
kermit Posted January 1, 2015 Author Posted January 1, 2015 The next thought that occurs is they suspected their system might not stand up to the demands and have delayed going live until they have made accommodations. Better to make people wait than to have a bunch of orders time out? Well if that is the case they havent thought it out well because having the delay means that even more people will bombard the site once the sets are available. Quote
62Bricks Posted January 1, 2015 Posted January 1, 2015 I understand the frustration, but it is still January 1 in most of the world. The notice did not say the sets would be available at 12:01 in any particular time zone, just that they would be available January 1. I suspect they will be up in the next few hours. I understand the frustration, but it is still January 1 in most of the world. The notice did not say the sets would be available at 12:01 in any particular time zone, just that they would be available January 1. I suspect they will be up in the next few hours. And I was right - they just went from Coming Soon to Out Of Stock. Nice. Quote
Robert8 Posted January 1, 2015 Posted January 1, 2015 Same with CMF Series 13 It says " Out Of Stock"........... Quote
mpfirnhaber Posted January 1, 2015 Posted January 1, 2015 (edited) I'm loading up my shopping cart but everything says "out of stock". I assume it will change soon :) EDIT: Order successfully placed. Order status: "In Warehouse". Edited January 1, 2015 by mpfirnhaber Quote
rollermonkey Posted January 1, 2015 Posted January 1, 2015 I don't know what you're talking about. Every last 2015 set is showing out of stock, will ship in 30 days, for me. Quote
Xcod119 Posted January 1, 2015 Posted January 1, 2015 I can confirm that the 2015 sets are still not showing up on the lego store website UK Quote
Boettner Builds Posted January 1, 2015 Posted January 1, 2015 This is the last time I ever stay up to wait for the new sets to come out... What a cluster fudge. Quote
paul_delahaye Posted January 1, 2015 Posted January 1, 2015 lol, you click on City sets on the UK site, and the 42038 Technic Arctic Truck shows up Lego Web designer job currently available…….. Quote
Robert8 Posted January 1, 2015 Posted January 1, 2015 I don't know what you're talking about. Every last 2015 set is showing out of stock, will ship in 30 days, for me. It should said: "Available Now" Quote
The Joker1 Posted January 1, 2015 Posted January 1, 2015 Have emailed complaining, this is most unorthodox, Every year i order first thing in the morning or at midnight and no such error has happened before, Hope this is sorted ASAP. Quote
greg3 Posted January 1, 2015 Posted January 1, 2015 Well the new Star Wars and Ultra Agents sets are up on the UK site and available for order. The exclusives are still "coming soon"! Quote
LegoFjotten Posted January 1, 2015 Posted January 1, 2015 I was able to order both Detective Agency and Slave-1 through the Norway shop now. I had to view the product page to be able to add them to the cart though, on the overview page they both showed up as "Coming soon". Quote
Robert8 Posted January 1, 2015 Posted January 1, 2015 It seems it's a regional thing: CMF S13 is "Available Now" in the UK: http://shop.lego.com/en-GB/LEGO-Minifigures-Series-13-71008?_requestid=7543897 but it's "Out of Stock" in the US: http://shop.lego.com/en-US/LEGO-Minifigures-Series-13-71008?fromListing=listing Quote
McBuddha Posted January 1, 2015 Posted January 1, 2015 (edited) Just ordered my DO 10246 from Sweden. :) Edited January 1, 2015 by McBuddha Quote
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