Posted January 1, 201510 yr I waited up till midnight and now its 4 in the morning here in the US and lego`s website still showing the new sets as available on Jan 1st without the option the buy. Is anyone else having this problem? Are the people running their website still asleep? Edited January 1, 201510 yr by kermit
January 1, 201510 yr You're not the only one, the UK site is also not showing the new sets, why this is I don't know as its almost 10am here.
January 1, 201510 yr Nothing here also (Holland), except for a gigantic sale on several (160) items, even on baseplates. Have I missed out on these before? They are all sold out now...
January 1, 201510 yr Hoping someone at Lego tech put 12 pm rather than 12 am and maybe for sale midday! 1 minute to find out! Edit ---> Hmm I'm guess not then! Hard to Find Items = Impossible to buy items Edited January 1, 201510 yr by kdenty
January 1, 201510 yr They all changed from coming soon January 1st to just coming soon... No longer having a date there seems ominous, but hopefully someone just needs to wake up and flip the switch allowing them all for sale.
January 1, 201510 yr Has anyone tried calling? If it's just a website problem perhaps they can be ordered by phone.
January 1, 201510 yr Their customer support is not open today. Wonderful, right? You don't launch a huge wave of anticipated products on a website and not have someone on call to deal with difficulties. They have had 8 full hours to deal with it and it's still not working. Way to go, LEGO website team. Sure is becoming a trend. LEGO is an incredibly profitable company. They need to invest in their online presence, people deserve better. Edited January 1, 201510 yr by Zulithe
January 1, 201510 yr Author Their customer support is not open today. Wonderful, right? You don't launch a huge wave of anticipated products on a website and not have someone on call to deal with difficulties. They have had 8 full hours to deal with it and it's still not working. Way to go, LEGO website team. Sure is becoming a trend. LEGO is an incredibly profitable company. They need to invest in their online presence, people deserve better. And i havent slept yet still waiting on the sets.
January 1, 201510 yr The next thought that occurs is they suspected their system might not stand up to the demands and have delayed going live until they have made accommodations. Better to make people wait than to have a bunch of orders time out?
January 1, 201510 yr Author The next thought that occurs is they suspected their system might not stand up to the demands and have delayed going live until they have made accommodations. Better to make people wait than to have a bunch of orders time out? Well if that is the case they havent thought it out well because having the delay means that even more people will bombard the site once the sets are available.
January 1, 201510 yr I understand the frustration, but it is still January 1 in most of the world. The notice did not say the sets would be available at 12:01 in any particular time zone, just that they would be available January 1. I suspect they will be up in the next few hours. I understand the frustration, but it is still January 1 in most of the world. The notice did not say the sets would be available at 12:01 in any particular time zone, just that they would be available January 1. I suspect they will be up in the next few hours. And I was right - they just went from Coming Soon to Out Of Stock. Nice.
January 1, 201510 yr I'm loading up my shopping cart but everything says "out of stock". I assume it will change soon :) EDIT: Order successfully placed. Order status: "In Warehouse". Edited January 1, 201510 yr by mpfirnhaber
January 1, 201510 yr I don't know what you're talking about. Every last 2015 set is showing out of stock, will ship in 30 days, for me.
January 1, 201510 yr I can confirm that the 2015 sets are still not showing up on the lego store website UK
January 1, 201510 yr This is the last time I ever stay up to wait for the new sets to come out... What a cluster fudge.
January 1, 201510 yr lol, you click on City sets on the UK site, and the 42038 Technic Arctic Truck shows up Lego Web designer job currently available……..
January 1, 201510 yr I don't know what you're talking about. Every last 2015 set is showing out of stock, will ship in 30 days, for me. It should said: "Available Now"
January 1, 201510 yr Have emailed complaining, this is most unorthodox, Every year i order first thing in the morning or at midnight and no such error has happened before, Hope this is sorted ASAP.
January 1, 201510 yr Well the new Star Wars and Ultra Agents sets are up on the UK site and available for order. The exclusives are still "coming soon"!
January 1, 201510 yr I was able to order both Detective Agency and Slave-1 through the Norway shop now. I had to view the product page to be able to add them to the cart though, on the overview page they both showed up as "Coming soon".
January 1, 201510 yr It seems it's a regional thing: CMF S13 is "Available Now" in the UK: http://shop.lego.com/en-GB/LEGO-Minifigures-Series-13-71008?_requestid=7543897 but it's "Out of Stock" in the US: http://shop.lego.com/en-US/LEGO-Minifigures-Series-13-71008?fromListing=listing
January 1, 201510 yr Just ordered my DO 10246 from Sweden. :) Edited January 1, 201510 yr by McBuddha
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