williejm Posted January 25, 2022 Posted January 25, 2022 13 minutes ago, RichardGoring said: I just hope that stock levels hold up until Friday. I don't have enough left on the list to get after my last order, but want to buy something for the taxi GWP and will add a bunch of B&Ps things to that. Oooh, you live dangerously Quote
RichardGoring Posted January 25, 2022 Posted January 25, 2022 37 minutes ago, williejm said: Oooh, you live dangerously Danger is my middle name. But then, so it backlog, and I have many sets still to build, so I'm never in a rush for stuff. Quote
lego_guyon02 Posted January 25, 2022 Posted January 25, 2022 2 hours ago, RichardGoring said: I just hope that stock levels hold up until Friday. I don't have enough left on the list to get after my last order, but want to buy something for the taxi GWP and will add a bunch of B&Ps things to that. I thought B&P didn't count towards GWP tresholds? At least not until they've merged B&P and PAB. Quote
RichardGoring Posted January 25, 2022 Posted January 25, 2022 28 minutes ago, lego_guyon02 said: I thought B&P didn't count towards GWP tresholds? At least not until they've merged B&P and PAB. It doesn't. The set I want will cover the GWP. It's just the shipping costs I don't want to pay, for what will probably only be a $15-$20 B&P order. But it will be free if I order something else. Quote
Lion King Posted January 25, 2022 Posted January 25, 2022 (edited) 3 hours ago, lego_guyon02 said: I thought B&P didn't count towards GWP tresholds? At least not until they've merged B&P and PAB. You are late to the party…. And actually I think BAM will be available online too. Anyways, is it just me or i can’t find bright yellow-green handle for that watering can? I can’t find it somewhere eon B&P. Edited January 25, 2022 by DBlegonerd7 Quote
Clone OPatra Posted January 25, 2022 Posted January 25, 2022 27 minutes ago, DBlegonerd7 said: Anyways, is it just me or i can’t find bright yellow-green handle for that watering can? I can’t find it somewhere eon B&P. The bucket handle (used for the watering can too) has never been made in lime green, or any shade of green. Only black, light and dark grey, dark tan, brown, red and pearl gold. Quote
williejm Posted January 25, 2022 Posted January 25, 2022 36 minutes ago, DBlegonerd7 said: You are late to the party…. And actually I think BAM will be available online too. Anyways, is it just me or i can’t find bright yellow-green handle for that watering can? I can’t find it somewhere eon B&P. Doesn’t exist, you will need a contrasting colour handle or just use it without Quote
Lion King Posted January 26, 2022 Posted January 26, 2022 34 minutes ago, williejm said: Doesn’t exist, you will need a contrasting colour handle or just use it without Gotcha, I was little confused at first. Thanks! 48 minutes ago, Clone OPatra said: The bucket handle (used for the watering can too) has never been made in lime green, or any shade of green. Only black, light and dark grey, dark tan, brown, red and pearl gold. Got it, thanks! Quote
Clone OPatra Posted January 27, 2022 Posted January 27, 2022 On 1/25/2022 at 8:13 AM, Clone OPatra said: The order I just placed yesterday with the dark orange squirrels and some other things has an oddity. It's showing "In Process" overall, and every part is showing In Warehouse except a mysterious part with a price of 0.00, with the SKU 6385732. I can't work out what that part is! I definitely didn't intentionally add anything weird, and it wouldn't have let me add a 0.00 part anyway. Update: the part is still "In Process" but now has a price - $1.69 USD. Still doesn't turn up when searched though. What is this part and how did I order it? Quote
BrickMatit Posted January 28, 2022 Posted January 28, 2022 I don't know if this is the right place to write my questions: 1) I've just received a message from LEGO saying they had problems with my last payment. They suggest me to see my order status online and contact the customer care service. But my order status says "Shipped" and all of the pieces I purchaed have "Shipped" as a status. Have you ever front this situation? 2) I'm preparing a new order with some pieces I'm interesting in. Now, some of them are "Out of Stock", what would happened if I purchase them? Will LEGO remove them from my order? Thanks Quote
NathanR Posted January 28, 2022 Posted January 28, 2022 29 minutes ago, BrickMatit said: 1) I've just received a message from LEGO saying they had problems with my last payment. They suggest me to see my order status online and contact the customer care service. But my order status says "Shipped" and all of the pieces I purchaed have "Shipped" as a status. Have you ever front this situation? I had this happen to me once when I ordered some sets and some parts from B&P, at the same time, and paid with Paypal. Basically, Paypal would only allow funds to be taken from my account once for the order, so after Lego shipped out the sets to me, and billed me for them, Lego weren't able to get money from my account to pay for the parts from B&P. If I remember right, the B&P order had actually shipped before Lego realised this and contacted me for payment. I had to call customer service and pay by card over the phone. 51 minutes ago, BrickMatit said: 2) I'm preparing a new order with some pieces I'm interesting in. Now, some of them are "Out of Stock", what would happened if I purchase them? Will LEGO remove them from my order? B&P parts that are out of stock cannot be added to your shopping bag. Lego will automatically remove the parts that are out of stock and adjust your bill accordingly. Quote
RichardGoring Posted January 28, 2022 Posted January 28, 2022 1 hour ago, NathanR said: I had this happen to me once when I ordered some sets and some parts from B&P, at the same time, and paid with Paypal. Basically, Paypal would only allow funds to be taken from my account once for the order, so after Lego shipped out the sets to me, and billed me for them, Lego weren't able to get money from my account to pay for the parts from B&P. If I remember right, the B&P order had actually shipped before Lego realised this and contacted me for payment. I had to call customer service and pay by card over the phone. I've had the same. It was a quick call to provide them with updated payment details. Quote
RichardGoring Posted January 28, 2022 Posted January 28, 2022 On 1/25/2022 at 11:45 AM, RichardGoring said: I just hope that stock levels hold up until Friday. I don't have enough left on the list to get after my last order, but want to buy something for the taxi GWP and will add a bunch of B&Ps things to that. Oh well, all animals out of stock this morning when I ordered. Still, got a load of stuff ordered before the change. I noticed that the Pick A Brick section is very reduced, and that there are shark bodies on there, but no heads, which seems both unusual and unhelpful! Kittens and squirrels will have to wait until next time. Or the time after that. Or the time after that. Quote
Lion King Posted January 28, 2022 Posted January 28, 2022 5 hours ago, RichardGoring said: Kittens and squirrels will have to wait until next time. Or the time after that. Or the time after that. And dark orange horse for me to wait until next time. Or the time after that. Or time after that….I guess my beard will grow long. Quote
RichardGoring Posted January 28, 2022 Posted January 28, 2022 16 minutes ago, DBlegonerd7 said: And dark orange horse for me to wait until next time. Or the time after that. Or time after that….I guess my beard will grow long. Quote
Darth Shadowthrone Posted January 29, 2022 Posted January 29, 2022 Very excited to get the kittens and squirrels next time I do an order - does anyone know if the elephant body is going to be back in stock? Quote
williejm Posted January 29, 2022 Posted January 29, 2022 5 hours ago, Darth Shadowthrone said: Very excited to get the kittens and squirrels next time I do an order - does anyone know if the elephant body is going to be back in stock? Lol. Good luck with that one… Quote
Lion King Posted January 29, 2022 Posted January 29, 2022 11 hours ago, Darth Shadowthrone said: Very excited to get the kittens and squirrels next time I do an order - does anyone know if the elephant body is going to be back in stock? You can wait for this elephant body to be back in stock after a long time. Or at least you may purchase it off BrickLink. Quote
Rolyat24 Posted January 30, 2022 Posted January 30, 2022 On 1/29/2022 at 2:12 AM, Darth Shadowthrone said: Very excited to get the kittens and squirrels next time I do an order - does anyone know if the elephant body is going to be back in stock? The last time I called they wouldn’t let me order it, but they assured me that “it isn’t going away any time soon”. That could mean nothing but I’ll keep holding out. There aren’t any cheap ones on Bricklink in the US so it’s probably the best option. Quote
Kim-Kwang-Seok Posted January 30, 2022 Posted January 30, 2022 How do you guys and gals deal with large quanity of orders? Whenever I make an order at one point any computer is crashing since the order became too big. When I go to the "cart" and back, pieces are saved but at one point it's also too much for the calculator and it breaking down whenever I go back from "Cart" to bricks and pieces to add more stuff. But if I risk to never go to the cart, it's likely I loose all the content which I put into the order. And my biggest orders are only like 500 parts, never over 100€. I am sure some folks here order for much more I'd be happy for any hints - as most desirable pieces and animals were not available I'll make another order soon anyway to get some of them cute animals and horse saddles (seriously Lego why did you not release any horse saddle for so many years??!). Quote
Mr Ogel Posted January 30, 2022 Posted January 30, 2022 55 minutes ago, Kim-Kwang-Seok said: How do you guys and gals deal with large quanity of orders? Whenever I make an order at one point any computer is crashing since the order became too big. When I go to the "cart" and back, pieces are saved but at one point it's also too much for the calculator and it breaking down whenever I go back from "Cart" to bricks and pieces to add more stuff. But if I risk to never go to the cart, it's likely I loose all the content which I put into the order. And my biggest orders are only like 500 parts, never over 100€. I am sure some folks here order for much more I'd be happy for any hints - as most desirable pieces and animals were not available I'll make another order soon anyway to get some of them cute animals and horse saddles (seriously Lego why did you not release any horse saddle for so many years??!). first point: first login then start ordering. 2nd, you can create two or three orders. Afterwards you can call the service and let them combine the orders. Quote
Kim-Kwang-Seok Posted January 30, 2022 Posted January 30, 2022 28 minutes ago, Mr Ogel said: first point: first login then start ordering. 2nd, you can create two or three orders. Afterwards you can call the service and let them combine the orders. thx (: I read here often about calling the service. Is this really so easy? Like if I make an order at 11pm (in Germany), will I reach someone and they do this? And do you place the order and call after or you do while they are in your cart? Quote
williejm Posted January 30, 2022 Posted January 30, 2022 14 minutes ago, Kim-Kwang-Seok said: thx (: I read here often about calling the service. Is this really so easy? Like if I make an order at 11pm (in Germany), will I reach someone and they do this? And do you place the order and call after or you do while they are in your cart? You should check when the customer service line for your region is open, I think Quote
Mr Ogel Posted January 30, 2022 Posted January 30, 2022 1 hour ago, Kim-Kwang-Seok said: thx (: I read here often about calling the service. Is this really so easy? Like if I make an order at 11pm (in Germany), will I reach someone and they do this? And do you place the order and call after or you do while they are in your cart? you can call them of course only during office hours which depend on country. You can call the service days later because the order will be put into a queue and as long as it is not being processed it can be combined. And processing is taking days or weeks anyway. Quote
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