Chiaroscuro Posted August 7, 2019 Posted August 7, 2019 So maybe is my non-US credit card bring the issue on the US web store? It was never a problem before. Quote
BacktoBricks Posted August 7, 2019 Posted August 7, 2019 13 hours ago, toydad2 said: Some new Hidden Side pieces are up including parts of minifigs, ghost dog not all though yet!! Thank you! Quote
MAB Posted August 7, 2019 Posted August 7, 2019 3 hours ago, anothergol said: Great. Now new parts are indeed listed, and most of the world can't buy them. USA, Germany and UK - that is most of the LEGO buying world, isn't it? Quote
Anonknee Muss Posted August 7, 2019 Posted August 7, 2019 23 minutes ago, MAB said: USA, Germany and UK - that is most of the LEGO buying world, isn't it? Most, yes. Although saying that Lego has 100 stores in China now Quote
Brick Cucumber Posted August 7, 2019 Posted August 7, 2019 Whole lot of the missing pieces from both HP and HS went up today. Managed to score quite a few torso's and the new white gator. Also, Will Byer's hair is available again for anyone interested. The new hidden side torso's are really good to get because they don't have any skin colour printed so can be used on different skin tones. Quote
toydad2 Posted August 7, 2019 Posted August 7, 2019 1 minute ago, Brick Cucumber said: Whole lot of the missing pieces from both HP and HS went up today. Managed to score quite a few torso's and the new white gator. Also, Will Byer's hair is available again for anyone interested. The new hidden side torso's are really good to get because they don't have any skin colour printed so can be used on different skin tones. what HP stuff did you see? Quote
Brick Cucumber Posted August 7, 2019 Posted August 7, 2019 4 minutes ago, toydad2 said: what HP stuff did you see? Most of the new pieces that weren't on the site yesterday have been added (although still listed out of stock). Quote
anothergol Posted August 8, 2019 Posted August 8, 2019 10 hours ago, MAB said: USA, Germany and UK - that is most of the LEGO buying world, isn't it? Germany & UK are just "1/5" of Europe.. & Lego is popular pretty much everywhere, if I can judge by where BrickLink sellers are. Still, it makes no sense. If the website is broken, it's broken for everyone.. I don't see why it would be working for these large countries only. Quote
Chiaroscuro Posted August 8, 2019 Posted August 8, 2019 15 hours ago, Brick Cucumber said: Whole lot of the missing pieces from both HP and HS went up today. Managed to score quite a few torso's and the new white gator. Also, Will Byer's hair is available again for anyone interested. The new hidden side torso's are really good to get because they don't have any skin colour printed so can be used on different skin tones. So you are able to buy them? I am still getting payment errors in the US website. Wondering if I should just clean the basket and start again. Quote
Hoth Rebel Posted August 8, 2019 Posted August 8, 2019 (edited) At first I didn't really mind that they're working on the site and it isn't available everywhere, but it's like a month now and that's too long imo.. Besides there's no information about the reason except for the same message that makes you check back every few days. Kinda annoying. Edited August 8, 2019 by Hoth Rebel Quote
jonwil Posted August 8, 2019 Posted August 8, 2019 I have plans for a fairly large order of parts and other things that I want to place (potentially serveral hundred dollars worth) but I can't until they allow Australians to order from the site again. Quote
Gomek Posted August 8, 2019 Posted August 8, 2019 I was able to order almost all the Hiddenside minifigures last night EXCEPT the ghost heads. I imagine this is what most people want, but I'm just looking to display these guys with my town figures. Quote
Brick Cucumber Posted August 8, 2019 Posted August 8, 2019 2 hours ago, Chiaroscuro said: So you are able to buy them? I am still getting payment errors in the US website. Wondering if I should just clean the basket and start again. I'm UK based so that might explain it. I was able to get pieces and go to the checkout without any reloading. Quote
Chiaroscuro Posted August 8, 2019 Posted August 8, 2019 2 hours ago, Brick Cucumber said: I'm UK based so that might explain it. I was able to get pieces and go to the checkout without any reloading. Another thing to consider is that I am not in US and shipping the order to a friend in US. So my CC is not American. It always worked before. My fear is that the new system is not accepting payments from billing address different that the country the order is made. In such case I will never be able to use lego webstore anymore. Quote
MKJoshA Posted August 8, 2019 Posted August 8, 2019 Just successfully placed an order in the US. Quote
Borex Posted August 8, 2019 Posted August 8, 2019 (edited) So when are the other countries getting access to bnp again? It is getting annoying. Edited August 8, 2019 by Borex Quote
Anonknee Muss Posted August 8, 2019 Posted August 8, 2019 3 minutes ago, Borex said: So when are the other countries getting access to bnp again? It is getting annoying. Ask customer services, they might know. Quote
BaristaBricks Posted August 9, 2019 Posted August 9, 2019 In the US and got an “bricks and pieces is unavailable” message. ugh Quote
hiroki Posted August 9, 2019 Posted August 9, 2019 (edited) 13 hours ago, Chiaroscuro said: Another thing to consider is that I am not in US and shipping the order to a friend in US. So my CC is not American. It always worked before. My fear is that the new system is not accepting payments from billing address different that the country the order is made. In such case I will never be able to use lego webstore anymore. I had the same problem a few months ago. A non-US based CC that used to work on the LEGO Online Store doesn't work anymore. Had to use my Paypal account connected to my non-US CC to complete my purchase. Edited August 9, 2019 by hiroki Addtional info Quote
Chiaroscuro Posted August 9, 2019 Posted August 9, 2019 4 hours ago, hiroki said: I had the same problem a few months ago. A non-US based CC that used to work on the LEGO Online Store doesn't work anymore. Had to use my Paypal account connected to my non-US CC to complete my purchase. My PayPal account is also using a non-US credit card. I don’t have any issues in US. So am I blocked from using s@h now? Quote
Chiaroscuro Posted August 9, 2019 Posted August 9, 2019 6 hours ago, hiroki said: I had the same problem a few months ago. A non-US based CC that used to work on the LEGO Online Store doesn't work anymore. Had to use my Paypal account connected to my non-US CC to complete my purchase. I am wondering if an Amex travel card would work in this case. Quote
m3eu Posted August 10, 2019 Posted August 10, 2019 I'm sorry @Chiaroscuro but could we please get this topic back on track? Perhaps your quickest way of solving your issue is to contact LEGO directly. Quote
Chiaroscuro Posted August 10, 2019 Posted August 10, 2019 (edited) 4 minutes ago, m3eu said: I'm sorry @Chiaroscuro but could we please get this topic back on track? Perhaps your quickest way of solving your issue is to contact LEGO directly. Sure, sorry. By the way I already contact Lego support, the very first thing I did. Just got the usual corporate talk. Lego e-commerce is just bad and something that a big company shouldn’t do 15 years ago let alone now. But refrain from comments and just use the thread to announce the arrival of new pieces that mostly cannot buy as usual. Edited August 10, 2019 by Chiaroscuro Quote
der-vogel Posted August 11, 2019 Posted August 11, 2019 On 7/8/2019 at 3:51 AM, J4ck said: I used to use Brickset but which pieces were available would become a hit and miss. One of the EB members in this thread as made a very useful website: https://nostalgic-wilson-b2026b.netlify.com/index.html I didnt know about this page, very nice indeed Quote
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