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Posted (edited)

Seems to be live? I added Obi Wan's Interceptor and I can see a 5002123 in my cart which apparently is the number to Revan's last release. No images show up for either though.

Edited by Yeow
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Posted

Many errors, none of the orders seemed to go through without an error but I do see authorization on the card. I suppose I'll find out if the confirmation arrives to my email in a couple hours.

Posted
Just now, Mikeysee said:

Yeah, my orders are hanging but I got Paypal confirmation emails for both.  Check your email before you try going through checkout again.

Same here. I'm just waiting for a confirmation e-mail from Lego. Those usually take a while.

This new website is clearly a work in progress...

Posted
2 minutes ago, BrickHat said:

Guys, before trying to order again, go to order status on the Lego website. Mine shows there although it had a problem during checkout. My status is "In process" although I got an error during the authorizing payment part of the transaction.

Yeah, same here. I got the payment to go through using PayPal (which sent an email confirming the transaction), and the order's listed as "In process" now.

Posted

I had same problem with errors then I got into order processing then stuck it.

I paid through PayPal and got payment notification but have not received order confirmation from lego.com yet.

hope the order went through. 

BTW got battle pack to build my army. 

Posted
Just now, Kimguroo said:

have not received order confirmation from lego.com yet.

Even on a normal shopping day those can take hours to arrive. If your order status is Processing, you are probably OK.

If the order status changes to Customer Service, then you can panic

Posted
Just now, BrickHat said:

Seems like most of us are in the same boat. How long do confirmation e-mails from Lego usually take?

@CM4Sci, that's exactly what I have, and I do have a confirmation e-mail form Paypal.

I haven't gotten an email yet and I didn't use PayPal so hopefully I can sleep and it'll be accepted when I wake up!

But knowing my luck, it won't... I don't want another December 31st, that was hell. 

Posted
6 minutes ago, BrickHat said:

Guys, before trying to order again, go to order status on the Lego website. Mine shows there although it had a problem during checkout. My status is "In process" although I got an error during the authorizing payment part of the transaction.

Go to https://shop.lego.com/en-US/Order-Status

Yes I am in the same boat. It is showing that my order is "In Process." I hope it came through okay, I don't want to waste time going to the Lego Store tomorrow, especially if I am informed that the order worked after all.

7 minutes ago, CM4Sci said:

Way to go, you guys crashed it. It was in there twice and it can't process my payment and I get errors. 

:angry: 

Yeah we can do that sometimes...

Posted

I'm waiting to buy the whole RO wave. If they don't get their act together in the next hour I'm going to sleep and getting the sets at Walmart tomorrow. 

Posted
Just now, CM4Sci said:

I haven't gotten an email yet and I didn't use PayPal so hopefully I can sleep and it'll be accepted when I wake up!

But knowing my luck, it won't... I don't want another December 31st, that was hell. 

Well if you reaaaally want to make sure, you can always try to place another order for a keychain, and pay with PayPal if you have an account. For $5 it might be worth the peace of mind.

Posted
Just now, BrickHat said:

Well if you reaaaally want to make sure, you can always try to place another order for a keychain, and pay with PayPal if you have an account. For $5 it might be worth the peace of mind.

I placed 3 orders cause I kept getting errors but apparently one went through so I haven't done anything since. I also have... $1 on my new PayPal so haha :laugh:

Posted
Just now, BrickHat said:

Well if you reaaaally want to make sure, you can always try to place another order for a keychain, and pay with PayPal if you have an account. For $5 it might be worth the peace of mind.

It's just going to give the same error. Heck, I was getting errors just navigating around the site!  This is pretty typical for an event there though, not that it's acceptable just not surprising at all.

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