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THIS IS THE TEST SITE OF EUROBRICKS! ×
THIS IS THE TEST SITE OF EUROBRICKS!

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Posted

Got my first bad experience on bricklink. The seller cancelled my order because he got a higher offer. Is there anything a seller can do in that situation? Looks like a seller can cancel an order at any time. 

Posted

Technically, cancelling for that reason is against their order cancellation policy-

https://www.bricklink.com/help.asp?helpID=79

 

Invalid reason #1. So first step could be to send that to the seller and demand that he fulfill your order or else you will take it to bricklink administration (so escalate your position)

 

Otherwise, contact bricklink or see if there is any option here-

https://www.bricklink.com/retractOrder.asp?utm_content=subnav

 

You might be able to hit him with a non shipping seller tag, though I'm not sure of the exact criteria for that since technically you wouldn't have paid anything. Perhaps just contact bricklink and explain and show that it's against their cancellation policy  

 

Posted

Thanks for the answer. The seller sent me a pretty good apology and said this is his first sale and he is quitting bricklink. I guess I should have known the deal was too good to be true. Thanks anyway. Good to know my options in such situation. 

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