LEGO Star Wars 2019 Set Discussion - READ FIRST POST!!!

[Stash2Sixx]

On 2/4/2019 at 8:02 PM, Mandalorianknight said:

 

Starkiller base duel with Rey and Kylo is a retail exclusive, I believe. Not sure though.

This added absolutely nothing to the conversation. You believe, but are not sure...so you know nothing then?

Let’s think before we type and hit the “submit reply” button please.

8 hours ago, Praetorian_Guard said:

Done.

And I thought: if even internet-sites like Rebrickable or JediJacPenguins "Databank" list these two Sets in brackets and with Question marks as Tantive IV and the ISD, this isn't any whishlist anymore but a "serios" rumor.

Great! Another site is welcome to post whatever they want on their website. We, Eurobricks, try to keep a lil bit of order here...ESPECIALLY IN THIS FORUM! So please, no more hoping, no more wishing...

Those members that feel like adding wishlists to their posts and want attention, I am happy to oblige and get you some staff attention.

[BigGuy4U]

9 hours ago, Stash2Sixx said:

Great! Another site is welcome to post whatever they want on their website. We, Eurobricks, try to keep a lil bit of order here...ESPECIALLY IN THIS FORUM! So please, no more hoping, no more wishing...

Those members that feel like adding wishlists to their posts and want attention, I am happy to oblige and get you some staff attention.

To add to this, there have been multiple occasions where users have wishlisted, and then other Lego websites took that information as fact and reported on it. Then it made its way back here as an actual rumor because someone who didn't know better believed it.

Basically, other websites aren't always necessarily a reliable source for stuff like this, and we should try to keep this forum as free of wishlisting as possible to avoid this in the future.

[neueruse]

On 1/25/2019 at 10:12 AM, neueruse said:

I'm in the US and just chatted with Customer Support about Finch. Bought my set in December but did not get the updated version. Just mentioned I had bought my set after the update and was disappointed that I didn't receive Finch and they put in an order for the parts. Will update once it ships to see if I actually get the correct parts as they are also showing as out of stock in the US.

Received my Finch yesterday. Came with all of the correct parts! Glad to have the correct pilot in my Resistance Bomber 

[danielwerner]

I haven't been following the whole discussion, but regarding Finch Dallow - can I just contact Lego to get the new version if I have an older version of the set? Thanks.

[DomMk]

9 minutes ago, danielwerner said:

I haven't been following the whole discussion, but regarding Finch Dallow - can I just contact Lego to get the new version if I have an older version of the set? Thanks.

Yeah, absolutely give it a go. Several of us have received Finch this way!

[danielwerner]

Just now, DomMk said:

Yeah, absolutely give it a go. Several of us have received Finch this way!

Thanks, I'll give it a try! :)

[Procrastinathan]

I got my Finch today too, after the whole fiasco with them sending me Lando's head last week ;) he looks great; the head is nicely detailed and the colours on the helmet are lovely

[JekPorkchops]

In the Netherlands I seem to be unable to get a Finch, looks like it's a US and UK thing only.

[BacktoBricks]

1 hour ago, JekPorkchops said:

In the Netherlands I seem to be unable to get a Finch, looks like it's a US and UK thing only.

I wouldn't be surprised if Lego have just stopped sending them out. There are so many people ordering them just to sell them on and clearly advertising that fact by showing their B&P paperwork in their sale photos. Means those who genuinely bought the Bomber and want one may struggle to get one unfortunately. Have you rung customer services or just used B&P? B&P will show the pieces as OOS as it is a licensed piece, but that does not necessarily mean it is not available if you have a genuine purchase code from your booklet. 

Edited February 7, 2019 by BacktoBricks

[Casta16]

1 hour ago, BacktoBricks said:

I wouldn't be surprised if Lego have just stopped sending them out. There are so many people ordering them just to sell them on and clearly advertising that fact by showing their B&P paperwork in their sale photos. Means those who genuinely bought the Bomber and want one may struggle to get one unfortunately. Have you rung customer services or just used B&P? B&P will show the pieces as OOS as it is a licensed piece, but that does not necessarily mean it is not available if you have a genuine purchase code from your booklet. 

I did contact the italian Lego customers service about the Finch Dallow issue. Even if I legitimately asked for the minifig pieces (as I bought the set in 2017), they told me that they cannot give us those pieces anymore, because when we bought the set it was complete (with the old yellow-helmeted pilot). 

Honestly I don’t know what to say if not that I’m really disappointed...

Edited February 7, 2019 by Casta16

[BacktoBricks]

34 minutes ago, Casta16 said:

I did contact the italian Lego customers service about the Finch Dallow issue. Even if I legitimately asked for the minifig pieces (as I bought the set in 2017), they told me that they cannot give us those pieces anymore, because when we bought the set it was complete (with the old yellow-helmeted pilot). 

Honestly I don’t know what to say if not that I’m really disappointed...

I'm sorry to hear that. :) I think it is a case that too many people have abused the system and Lego have got wise to it.

[BrickBob Studpants]

Technically, they’re right: those who bought the set before the change was made still got a complete set  I think it’s very generous of them to send “replacements” at all, but of course some people are trying to abuse the system, resulting in negative consequences for all.

I still don’t get why they went this route instead of releasing Dallow as a polybag or in an advent calendar, would have saved everyone a lot of trouble (and money, in my case )

 

[Procrastinathan]

2 minutes ago, Lego-Freak said:

Technically, they’re right: those who bought the set before the change was made still got a complete set  I think it’s very generous of them to send “replacements” at all, but of course some people are trying to abuse the system, resulting in negative consequences for all.

I still don’t get why they went this route instead of releasing Dallow as a polybag or in an advent calendar, would have saved everyone a lot of trouble (and money, in my case )

 

Did you buy him off eBay/bricklink? 

[Tidy]

the funny part about this whole finch flap, up until a couple weeks ago (or less maybe) he was only $10 on bricklink, and one seller was sitting on 20 of them ...

 

now ebay is flooded with $100-200 finches ... 

[Robianco]

To be honest, Lego CS haven't even been confirming whether anyone bought the set or asking for instruction book numbers. I've seen screen grabs of CS conversations where people have approached it with the personality of a drunken chimp and been told they're no longer available, as well as know people who simply asked if they could have a figure, been quite charming about it and subsequently been sent it. It's amazing how far actually being nice and well mannered will get you.

[BrickBob Studpants]

7 minutes ago, Procrastinathan said:

Did you buy him off eBay/bricklink? 

Affirmative  I still hope he’s going to be made available elsewhere so everyone can have one, even though that would mean I spent money on basically nothing  Darn my lack of impulse control! 

 

[Procrastinathan]

18 minutes ago, Robianco said:

To be honest, Lego CS haven't even been confirming whether anyone bought the set or asking for instruction book numbers. I've seen screen grabs of CS conversations where people have approached it with the personality of a drunken chimp and been told they're no longer available, as well as know people who simply asked if they could have a figure, been quite charming about it and subsequently been sent it. It's amazing how far actually being nice and well mannered will get you.

Correct. At no point was I asked for proof of purchase (my set was purchased off eBay); all they required was my LEGO account details. I simply expressed my disappointment that I did not have the opportunity to have Finch despite purchasing the set, and made sure to be polite and well mannered. That behaviour gets you far with customer support; they deal with some very entitled people sometimes.

13 minutes ago, Lego-Freak said:

Affirmative  I still hope he’s going to be made available elsewhere so everyone can have one, even though that would mean I spent money on basically nothing  Darn my lack of impulse control! 

 

If it turns out that he ends up in the next advent calendar, then I'll make sure to sell him on eBay before the general public realises :') 

[danielwerner]

17 hours ago, danielwerner said:

I haven't been following the whole discussion, but regarding Finch Dallow - can I just contact Lego to get the new version if I have an older version of the set? Thanks.

Update: That was a big no from Lego. And on ebay/bricklink they are like 150 bucks each. Really sucks. :(

[Hoth Rebel]

5 hours ago, Tidy said:

the funny part about this whole finch flap, up until a couple weeks ago (or less maybe) he was only $10 on bricklink, and one seller was sitting on 20 of them ...

 

now ebay is flooded with $100-200 finches ... 

Yea, I got one for 7$ last month before this caught on, but never would have guessed that it's so high right now. It would be nice if the fig shows up in a small set or Advent Calender. 

[Tidy]

4 minutes ago, Kevii23 said:

Yea, I got one for 7$ last month before this caught on, but never would have guessed that it's so high right now. It would be nice if the fig shows up in a small set or Advent Calender. 

i’m honestly shocked. it would definitely be nice if they put him in something else now. 

[Calanon]

In Britain when I contacted them they said they didn't have the pieces in stock and to contact them again in a couple of weeks, which I did today. I'm being sent the head and helmet, no torso or legs. I only had to take a picture of the bomber for proof!

Mind you, I didn't explicitly ask for it initially. I expressed my disappointment in the change being made and that I thought he was going to be in a polybag or microfighter and that I was willing to buy him and I asked if anything could be done about it.

[Mandalorianknight]

1 hour ago, Calanon said:

In Britain when I contacted them they said they didn't have the pieces in stock and to contact them again in a couple of weeks, which I did today. I'm being sent the head and helmet, no torso or legs. I only had to take a picture of the bomber for proof!

Mind you, I didn't explicitly ask for it initially. I expressed my disappointment in the change being made and that I thought he was going to be in a polybag or microfighter and that I was willing to buy him and I asked if anything could be done about it.

When the figure first leaked I thought we would be getting a resistance bomber vs dreadnaught microfighter or something.

Glad you could get a figure though. One of my friends here in the US tells me that customer service won't give him one.

[Balrogofmorgoth]

2 hours ago, Mandalorianknight said:

When the figure first leaked I thought we would be getting a resistance bomber vs dreadnaught microfighter or something.

Glad you could get a figure though. One of my friends here in the US tells me that customer service won't give him one.

I’m trying but I’m not getting my hopes up. Really disappointed in lego for this whole mess.

[roadstermatt]

11 hours ago, Calanon said:

In Britain when I contacted them they said they didn't have the pieces in stock and to contact them again in a couple of weeks, which I did today. I'm being sent the head and helmet, no torso or legs. I only had to take a picture of the bomber for proof!

Mind you, I didn't explicitly ask for it initially. I expressed my disappointment in the change being made and that I thought he was going to be in a polybag or microfighter and that I was willing to buy him and I asked if anything could be done about it.

you were lucky customer service told me I couldn't have one even though I own 2 bombers I have tried though missing parts now it looks like I will also be getting a head and helmet but I believe it when I see it TLG's customer service can be sketchy at times

[DomMk]

Sorry to hear about the sad Finch Dallow stories. I’d suggest trying again, via phone if chat didn’t work or vice versa, and being super nice to the person on the other end.