September 19, 20204 yr Hi, get in contact with the customer service, you'll get a service ID and can send them the motors
September 29, 20204 yr On 9/19/2020 at 4:26 PM, mic8per said: Hello, I have a big problem - burnt ev3 motors. Now it is fourth burnt motor and I have remaining only 2 ev3 and 4 nxt motors. nxt motors doesn't burn. But ev3 yes. PLEASE, TELL ME WHAT TO DO WITH IT IT IS IMPORTANT FOR ME. What did you do to burn them What are the symptoms? How do you know they are 'burnt' and not, e.g. the gearbox has failed? What motors are we talking about? There are the Large and the Medium motors? Did you entertain the thought that if four motors failed at you you might be doing something wrong? Some info on the EV3 motor interface and using third-party motors is on my site: https://www.biasedlogic.com/index.php/running-third-party-motor-with-your-mindstorms-ev3-nxt/ Maybe for your use case a different brand of motor would be more appropriate. But you give us nothing to go on... Best regards, Marek
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