the app for the Lego tetehnic is saying that 2 cables aren't connected where they should be but they are connected right

Hi, make sure you reconnect the motors, see if the app is updated in the playstore, relaunch the app, maybe restart phone. Hope it helps!

I recommend you guve us more info, which set, what motors, etc... Also double check instructions, or reinstall the app if all else fails.

Which set?

cat d11 set

Again, the more information we get, the better we can help...

Have you tried reinstalling the app?

i did

Probably seems a bit obvious, but are you entirely certain that the correct cables are in the correct ports?

yes i am

i even tried switching the both

I had a different issue this week.

Try this maybe it helps (reminder: it removes all collected data of the other vehicles in the app):
Posted Thursday at 06:02 PM

  On 11/11/2023 at 11:39 PM, MikeTwo9398 said:

Just a question if someone  else has the same issue as I do at this moment.

When I want to control 42140 with the control+ app on my Android telephone, a Samsung A52, it keeps hanging when the green bar is full. Other vehicles work ok.

I tried  re-installing the app, restarted my phone, same problem.

on my daughters I-phone all works ok.

Am I the only one with this moment?

Contacted Lego Service,

Issue solved 

Advice was to delete the Storage and Cache and reinstall the Control+ app on my phone:   device settings - apps - control+ - storage and cache

After doing so for some reason the Storage was not removed.

I delete the Storage and Cache again but did not reinstall the App and then the issue was solved.

Edited November 18, 20231 yr by MikeTwo9398
Added reminder

that didn't work i tried using an diff phone but the issue was the same i already contacted Lego service

Good luck. I can tell you from my personal experinces that the Slovenian LEGO costumer service is great!

i used the lego website

my problem was fixed and thanks to everyone for trying to fix my problem

Want to tell us what it was??????