A gift from Lego to me!

[Admiral Blockbeard]

Today while I was putting my MMV together, my mum walked in and said another package had arrived from Lego.

I was confused thinking, that a piece had been missed in lots of sets or something. When I opened it up however I found a cute keyring in the envelope. About two weeks ago I had been browsing the Lego website, looking at the board member page I realized that the pictures had been mixed up with each other.

To make it worse, they where male and female . I emailed the customer feedback, though the "contact us" of the mix up. I had received an email thanking me for alerting them of this. Today, that email was sent in letter form along with the keyring gift.

It also had a Lego Logo bit attached!

I post this to share with you just how much Lego does value our feedback and to find out if others have had a similar experience.

Regards, Cpt. PB

[legotrainfan]

I've never had an experience like that with TLC. Normally, I tend to inform them about things they already know in the form of a complaint, but they are already aware of the things I criticise (colour problems, brick quality, etc.). But I find it incredibly nice of TLC to say "thank you" that way. I believe that hardly any enterprise would do that for a customer that has informed them about a problem.

[Dadster]

Very cool.

[THE-FORCE]

Also reported things to LEGO, got 3 key rings in total(Not all at a time)!

Greets, The Force!

[posades]

*Goes to report something to LEGO*

Nah just kidding, but congrats on your free stuff Pegleg.

[Skipper 24]

Congratulations on noticing that error. Have fun with your prize .

[Algernon]

A few years back, I had been sending LEGO many letters about Bionicle and what I thought of it. After the third letter they sent me a free Turaga Onewa.

LEGO is pretty cool about that stuff.

[captaincreek]

Yeah, that was nice. I have received two packages before, with a cat woman key chain.