Ogre Posted June 13, 2011 Posted June 13, 2011 Did you call to your local LEGO Customer service? Or right into Denmark? Yes, i know this is a bit silly question. But i havent got any Email anserw yet, so im just wondering if i should call to them also. Captain Becker I just called the customer service number listing for Canada. Quote
Piranha Posted June 14, 2011 Posted June 14, 2011 just got an email they are sending me the correct parts. Quote
ellerb Posted June 14, 2011 Posted June 14, 2011 Here is the latest update from Jim Foulds of the LEGO Community Team: We have confirmed that customer service has received a stock of the proper items to correct the non-chrome gold for the POTC issue. When calling customer service, explain that you do not want the gold coins, element 70501 instead you need prepack 4631481. This prepack has both the coins and the gold bar in it. I spoke with a very helpful LEGO customer service rep this morning. She confirmed that the prepacks are in stock. Shipping to North American customers who call will take approximately 10 business days. Ben Ellermann Quote
Big Cam Posted June 14, 2011 Posted June 14, 2011 So it turns out they accidentally used a wrong zip code for my address, so some lucky person got my gold. But they are re sending, the wait continues. Quote
Cad Bane Posted June 15, 2011 Posted June 15, 2011 Just found this article on FBTB. Apparently, all new Lego POTC sets produced from this point on will have the new shiny (chrome) gold. Quote
Zeya Posted June 15, 2011 Posted June 15, 2011 Just found this article on FBTB. Apparently, all new Lego POTC sets produced from this point on will have the new shiny (chrome) gold. Excellent. That makes our pearl versions rare and valuable. I use those terms liberally. Quote
CaptainBermuda Posted June 17, 2011 Posted June 17, 2011 Did anyone else get the shiny gold with the actual set? Quote
Duke Posted June 17, 2011 Posted June 17, 2011 Try this thread: http://www.eurobricks.com/forum/index.php?showtopic=55426&st=0 Quote
CaptainBermuda Posted June 18, 2011 Posted June 18, 2011 I somehow got that shiny gold in the isla de la muerta set. it came with it i might have gotten super lucky or not i dont know. Quote
Vindicare Posted June 18, 2011 Posted June 18, 2011 I somehow got that shiny gold in the isla de la muerta set. it came with it i might have gotten super lucky or not i dont know. I think that's the only set that has the shiny gold. I too got it. I dont get why they put it in that set, but none of the others? Seems odd. Also, I received my shiny coins, but no gold bars . I emailed them back again about it, but haven't heard back yet. Quote
Piranha Posted June 19, 2011 Posted June 19, 2011 Just found this article on FBTB. Apparently, all new Lego POTC sets produced from this point on will have the new shiny (chrome) gold. Great work TLG Quote
Big Cam Posted June 22, 2011 Posted June 22, 2011 I can also be another verification story, this past weekend I bought two of the whitecap bay sets, I opened one and it has new shiny gold in the correct pieces. So maybe that older full gold will become more rare, especially the bricks. Quote
Red Bricks Posted June 22, 2011 Posted June 22, 2011 My coins were shiny but not my gold bars...Weird Quote
Cecilie Posted June 23, 2011 Posted June 23, 2011 I bought the Isla de la Muerta set very early, and was disappointed about the pearl gold bars and coins like the rest of you, but I decided to wait until we had an official statement from LEGO about it before complaining to customer service (the issue was raised by the ambassodors as soon as the first images of the pearl gold appeared). After getting the explanation and the number for the prepacked set of coins and bars, I immediately sent a request to customer service using the damaged parts form on the website and stating both the item number in the instructions and the item number for the gold coins. I very quickly got a reply saying the new elements were on the way, and today, I found gold in my mail! . 8 gold coins (new type) and 2 gold bars . Quote
Big Cam Posted June 23, 2011 Posted June 23, 2011 My coins were shiny but not my gold bars...Weird Do you have a picture of them still sealed? They come in a sealed bag, so I find this reall hard to believe. Quote
Ogre Posted June 26, 2011 Posted June 26, 2011 Do you have a picture of them still sealed? They come in a sealed bag, so I find this reall hard to believe. Maybe his set was manufactured during a 'change over' period...the coins had been changed but, the bars hadn't? Just spit-balling ideas. Quote
Captain Becker Posted June 28, 2011 Posted June 28, 2011 Today on my 18th Birthday, i came from work and whats was in my mailbox? A letter from Lego from billund. There was four coins and one gold bar, all chromed. I readed the letter, and understand at they might be sending me more of those. Im so happy right now, even at they wont send me anymore, im happy to have even those few, best Birthday suprise ever! Captain Becker Quote
Big Cam Posted June 28, 2011 Posted June 28, 2011 Although mine originally got sent to the wrong address, after calling back it only took about 9 days to get my gold and I got 6 pre packs which total 6 gold bars and 24 coins, all very shiny. Quote
Capn Frank Posted June 28, 2011 Posted June 28, 2011 Got a PoTC set with pearl gold instead of chrome gold pieces yesterday. I was happy to know about this thread so that I was able to "order" the Chrome Gold pieces right away. Thanks! Quote
Vindicare Posted June 29, 2011 Posted June 29, 2011 Today I got 2 gold bars in the mail today, along with 2 more sets of coins, too. All free of charge, Lego customer service is top notch! Quote
Dick-Trom Posted June 30, 2011 Posted June 30, 2011 Personally i liked the shiny gold too, but ya'll know, it's cursed gold! Quote
Duke Posted June 30, 2011 Posted June 30, 2011 Do you have a picture of them still sealed? They come in a sealed bag, so I find this reall hard to believe. I've just opened and built my London Escape and I have the same situation. The gold coins were packaged in one of the numbered bags and were chromed and on a sprue. However the 2 gold ingots were just loose inside the box (very odd as they were the only loose parts) and pearl gold in colour. Quote
legolegolegolego Posted July 3, 2011 Posted July 3, 2011 It seems they still do not have this right. I received the replacement pieces but only one gold bar and four coins. 4181, Isla De Muerta, came with three gold bars and ten coins. - Michael Quote
Captain Becker Posted July 3, 2011 Posted July 3, 2011 It seems they still do not have this right. I received the replacement pieces but only one gold bar and four coins. 4181, Isla De Muerta, came with three gold bars and ten coins. - Michael Same here, but did you got the letter whit those coins? They said to me at they would sent me more of those in a week, wich is Tuesday 5th of July. I hope they send me more, and if not, i just have to Email them again. Captain Becker Quote
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