10179 UCS Falcon Pricing

[Nerd]

View PostNerd, on 05 December 2011 - 10:29 PM, said:

Does any of you have better information about 298c05, the antennas?

I bought old school light grey - personally I think the slightly off-color grey will make for a better look :)

Yep, this is what also I decided to do when found out awful prices of the light bluish ones in BL.

The only place to buy those originals would have been from LEGO, but if you can't get them there...

[echobasehoth]

im on my second 10179 and received a package from lego customer service yesterday, the 2 boat mast riggngs was black when i received them and when i called customer service today, i was told that they are now sold out in light bluish grey. so i bought a couplle on bricklink i guess price will go up on these in the near future

[Blondie-Wan]

To order pieces for the Falcon (including the grey boat rigging), simply click on the "Missing Parts" link under the Customer Service heading on the Lego.com homepage. After entering your age, select "Lost a part" from the list of options, and enter 10179 as the set. The site will then pull up a list of every single piece from 10179. Simply choose which pieces you want and add them to your bag (the quantities can be adjusted, but only one at a time).

Once you submit your order, you'll get an email from a Lego representative within a few days with your order total. Simply call Lego to pay for the bricks, and that's it! It's the best way to obtain the rare/expensive pieces for 10179 if you're going for 100% accuracy.

Huh. Interesting, but, well... isn't the service supposed to be used for parts one has actually lost from sets one actually owns? Granted, if one's paying for the elements then it's not theft, but still, if the form says "lost" parts, it seems to be something of a... misrepresentation, at least.

What does TLG itself think of people using the service this way?

[echobasehoth]

Huh. Interesting, but, well... isn't the service supposed to be used for parts one has actually lost from sets one actually owns? Granted, if one's paying for the elements then it's not theft, but still, if the form says "lost" parts, it seems to be something of a... misrepresentation, at least.

What does TLG itself think of people using the service this way?

when i called lego customer service, the lady on the phone asked me what i was buldng since i needed so many speciel bricks. i told her i was trying to bricklink my 10179 and that some bricks was very expensive on bricklink, so i choosed to use lego. she found it very interesting and was very happy to help. lego has the best customer service and i very helpfull.

[Blondie-Wan]

Well... coolness, then. If TLG itself has no problem with it, I don't see how I can, either. I may have to see about getting some other parts I want, myself...

[tppytel]

What does TLG itself think of people using the service this way?

When I first ordered some "replacement" parts for 10179, the rep asked for a numeric code found in the instruction manual as a proof of purchase. At the same time, it was clear from the way she asked for it that she was perfectly happy accepting whatever excuse I felt like coming up with for not having it and that she would just fill it in for me. In fact, I had already purchased the actual instruction manual from Bricklink, so I did have the code, but the message was clear. I recently did another 10179 order and picked up all 47 of the dark bley 1x16 Technic bricks (for just a tiny bit more than ordering off-color ones via Bricklink) as well as all 62 light bley antenna lever pieces. The rep didn't bat an eye. So at least at the level of the customer service floor, buying bulk parts via the replacement program seems pretty well expected. And I can't imagine that their immediate managers wouldn't notice the reps selling pieces in those quantities. So while I wouldn't go trumpeting the idea of building a set via "replacements" or abusing the service when Bricklink prices are not much greater, I think that the Lego service department knows pretty well what's going on.

edit: It may have been mentioned earlier, but Lego's system also prevents you from ordering the same part from the same set more than once. So you couldn't, for example, repeatedly order rare parts to piece together Falcons for a profit (which really *would* be abusing the system, obviously).

Edited December 12, 2011 by tppytel

[adello25]

edit: It may have been mentioned earlier, but Lego's system also prevents you from ordering the same part from the same set more than once. So you couldn't, for example, repeatedly order rare parts to piece together Falcons for a profit (which really *would* be abusing the system, obviously).

That is not true at all. I ordered the 2 Mast Riggings twice in a week and received both orders no problem. I did not do it for a profit, I am keeping spare parts and because those are rare I wanted spares of the spares.

[tppytel]

That is not true at all. I ordered the 2 Mast Riggings twice in a week and received both orders no problem.

Interesting. What I posted what was the Lego rep told me when I first used the replacement system a few months back. Perhaps there's been a change in policy?

I did not do it for a profit, I am keeping spare parts and because those are rare I wanted spares of the spares.

While I agree that you're not intentionally abusing the system, you are still keeping two very rare parts sitting useless in a drawer and out of the hands of somebody else that would really like to build a proper set. I don't think that's very cool. It's pretty inconceivable that I'd lose a rare part from a UCS set in the first place, but if I did I'd just pay whatever extortionate price is being asked on Bricklink.

[AvengerDr]

Hi there,

after reading this thread (and coming out of my "dark ages") I realized I'd like to undertake this project too! My first step should then be to try and check through the Lego replacement program which of the rarest brick are available. I should try to see if I can find the dish, the masts, the lego technics 1x16 and the 47 antennas (!). Is there anything else?

Also since I live close to the Liverpool Lego store (well £16 return trip-close) and since I'll also probably go there in the coming weeks to do some shopping I was thinking of stopping by the store.. I think they sell some loose bricks there. Would it be cheaper to go there and grab all useful bricks? Does anyone know if the prices they have in store are cheaper than those of the online retailers?

Thanks!

[mortesv]

Hi there,

after reading this thread (and coming out of my "dark ages") I realized I'd like to undertake this project too! My first step should then be to try and check through the Lego replacement program which of the rarest brick are available. I should try to see if I can find the dish, the masts, the lego technics 1x16 and the 47 antennas (!). Is there anything else?

Also since I live close to the Liverpool Lego store (well £16 return trip-close) and since I'll also probably go there in the coming weeks to do some shopping I was thinking of stopping by the store.. I think they sell some loose bricks there. Would it be cheaper to go there and grab all useful bricks? Does anyone know if the prices they have in store are cheaper than those of the online retailers?

Thanks!

Hi Avenger!

My office is less than 50 meters from the Copenhagen Lego Store. I must say that their "Pick a Brick" selection is VERY limited. The have perhaps a few hundred different bricks. But those are divided among a lot of colors. I have found it very difficult to find just a few generic bley pieces that were any kind of useful - so don't get your hopes up.

By the way the bricks are bought in small cups. You pay per cup full.

Regarding the antennas, I believe you mean the bley levers. Being a greeble fan I can attest that they can be very hard to come by (BL) - especially in larger quantities. Some times you can be lucky to find levers with bley bases and others with bley "sticks" cheap. Then you can buy the two and recombine them :)

Good luck!

Morten

[parkerwilson]

What is everybody using for the Light Blue Gray levers, I have acquired every hard to find piece for this set so far except for the 60 of these. Am having a hard time finding a seller with more than 5. Are alot of people replacing with another color or am I just looking for them at a down time in the supply and demand of parts for this set.

[AvengerDr]

I just sent a request of the rarest parts using Lego's missing parts service. How long does it take for them to reply usually? I also asked for the levers so if they are in stock I'll report back. But where exactly are they used in the model?

[The_Chosen_1]

Lego usually responds within 1-2 days with a price quote for missing parts. The levers are used for the outside greebling, or about 1/3 of the way through the instructions.

One thing I did was figure out which elements would be difficult to track down in as few BL orders as possible (i.e. if I would have to place orders from several different stores just to obtain all of one piece). I would then get a price quote on that piece from Lego. Sometimes Lego's prices are quite a bit higher than Bricklink, but sometimes not-- a few good examples being the Trans-Dark Blue 1x2 plates, 3x2 Light Bluish Grey wedges, or the Yellow Technic 5x5 Right Angle brick.

[parkerwilson]

I just sent a request of the rarest parts using Lego's missing parts service. How long does it take for them to reply usually? I also asked for the levers so if they are in stock I'll report back. But where exactly are they used in the model?

Just payed for my order tonight and the levers are not currently in stock, the radar dish (was told discontinued) was also out of stock. Those were the only 2 of about 15 items that were oos. I was able to get a instruction booklet though

Edited January 10, 2012 by parkerwilson

[adello25]

Just payed for my order tonight and the levers are not currently in stock, the radar dish (was told discontinued) was also out of stock. Those were the only 2 of about 15 items that were oos. I was able to get a instruction booklet though

How much was the instruction booklet? I need to pick one up!

[AvengerDr]

Guys I need some help!

I just got a reply from Lego. It looks like an automatic message.. They said that since there are so many missing pieces, I should get back to the shop and swap it for a new one.. Riiiiiiight.

Truth be told, I did ask for over one hundred pieces (the sixty levers, wedges, technics long bricks, etc). So what should I tell them? Should I ask for a price quote? What if they ask me the serial number? Will a blatant lie suffice? Thanks

[parkerwilson]

Guys I need some help!

I just got a reply from Lego. It looks like an automatic message.. They said that since there are so many missing pieces, I should get back to the shop and swap it for a new one.. Riiiiiiight.

Truth be told, I did ask for over one hundred pieces (the sixty levers, wedges, technics long bricks, etc). So what should I tell them? Should I ask for a price quote? What if they ask me the serial number? Will a blatant lie suffice? Thanks

Thats odd cause I just placed my order this weekend for around 400 pieces withno problem

How much was the instruction booklet? I need to pick one up!

$56.99 or something like that. Oddly I called back a few minutes later and got a differant rep and I tried to order the sticker sheet, was not not gonna happen without the POP number on the booklet so I told the lady I would call back when I received the instruction manual that they just sold me

[Sir_Basil_Ashton]

Due to the cost to buy the UCS Falcon as a complete set. I'm about to embark on the quest to build my own. With that said, if someone here has that POP number on the booklet, could you please post it? I think it would help out those that are trying to build their own set.

[Larrynautik]

I had no problem at all with asking something like 400 replacement parts for this set through the web interface of Shop@home. It was quite long, yet.

[parkerwilson]

I had no problem at all with asking something like 400 replacement parts for this set through the web interface of Shop@home. It was quite long, yet.

No kidding, gotta click the mouse every time you want to add 1 piece

[Lobot]

Guys I need some help!

I just got a reply from Lego. It looks like an automatic message.. They said that since there are so many missing pieces, I should get back to the shop and swap it for a new one.. Riiiiiiight.

Did you select the 'Missing a part from a new purchase' option rather than the 'Lost a part' by any chance?! If you're trying to order 100+ 'misssing' parts from a set it's likely to have triggered something in their system (and quite rightly so, as parts ordered in this way are routinely sent without any charge!). Perhaps it might be sensible to call Lego & explain what you are trying to do?

I've only needed to use the 'Missing a part' option very occasionally and only ever for a single part; the last time was for my Executor which was missing a 2 x 4 tile. Lego's quality standards are normally very impresive (my own UCS Falcon wasn't missing a single part!!)

[The_Chosen_1]

Lego usually responds within 1-2 days with a price quote for missing parts.

Did you select the 'Missing a part from a new purchase' option rather than the 'Lost a part' by any chance?!

Oops...I hope I didn't mislead anyone by my earlier post. I meant to say "lost parts" instead of "missing parts". Lobot is absolutely right in that TLG will send out an email telling you to contact the store for large missing parts order. You want to be sure and use the "Lost a Part" option.

Edited January 10, 2012 by The_Chosen_1

[Larrynautik]

No kidding, gotta click the mouse every time you want to add 1 piece

I know. It took me hours, but I made it, as I had no choice. Lego should just let us enter a desired number of items. And you can't save your parts dhopping cart for later, of course : you have to do it in one session, and pray a lot that you computer doesn't bugs

At least this order was confirmed excepted for the radar and the light bluish gray masts.

[AvengerDr]

Oops...I hope I didn't mislead anyone by my earlier post. I meant to say "lost parts" instead of "missing parts". Lobot is absolutely right in that TLG will send out an email telling you to contact the store for large missing parts order. You want to be sure and use the "Lost a Part" option.

That was my error, I used the "missing parts" option instead of the "lost parts" one. Looks like I'll have to enjoy more fun-filled "plus" button clicking time!

I know. It took me hours, but I made it, as I had no choice. Lego should just let us enter a desired number of items. And you can't save your parts dhopping cart for later, of course : you have to do it in one session, and pray a lot that you computer doesn't bugs

At least this order was confirmed excepted for the radar and the light bluish gray masts.

What happens in this situation? Do they give you the option of getting them in another colour?

[Larrynautik]

What happens in this situation? Do they give you the option of getting them in another colour?

No, they just say in the mail that part XYZ and YXZ are not available, that's all. And just after that they announce the price you will have to pay in 30 days with an order reference, so you just have to call them, give them your order number, bank information and your address, and they sent the order to you. Really easy.

Edited January 11, 2012 by Larrynautik