Jump to content
THIS IS THE TEST SITE OF EUROBRICKS! ×
THIS IS THE TEST SITE OF EUROBRICKS!

Recommended Posts

Posted

Well, I placed a second order this morning for a friend, and got a mail it was out of stock. So I guess you ran out of luck SheepEater ...

  • Replies 858
  • Created
  • Last Reply

Top Posters In This Topic

Posted

I'm an idiot. I didn't buy any last night at midnight from S@H when they were available because I figured I would save myself the shipping and just pick one up at my local LEGO Store this morning. I went there as soon as they opened and they say they didn't get any of them. :cry_sad:

Posted

I'm from California and ordered one at exactly midnight my time (west coast, PST) and s@h said it was still in stock. I didn't realize that it probaly went in stock at 9pm my time because we are 3 hours behind New York/east coast. I did receive a confirmation at 12:34 am PST notifying me of them receiving my order and another email at 12:38 of the "out of stock" variety and "will ship later". I checked my order status online by clicking on the link and my order status shows "In Process", 41999 on "back order" with the freebie mini mech "in process". Does this mean I have a set reserved and will be shipped later?

Just to not be totally bummed later on if they don't fulfill my order, I am preparing myself to be S#!t out of luck - because of not realizing that midnight USA may have actually meant 9 pm my time. Effing timezones!

Posted

I'm an idiot. I didn't buy any last night at midnight from S@H when they were available because I figured I would save myself the shipping and just pick one up at my local LEGO Store this morning. I went there as soon as they opened and they say they didn't get any of them. :cry_sad:

That sucks! Where are you located?

I'm from California and ordered one at exactly midnight my time (west coast, PST) and s@h said it was still in stock. I didn't realize that it probaly went in stock at 9pm my time because we are 3 hours behind New York/east coast. I did receive a confirmation at 12:34 am PST notifying me of them receiving my order and another email at 12:38 of the "out of stock" variety and "will ship later". I checked my order status online by clicking on the link and my order status shows "In Process", 41999 on "back order" with the freebie mini mech "in process". Does this mean I have a set reserved and will be shipped later?

Just to not be totally bummed later on if they don't fulfill my order, I am preparing myself to be S#!t out of luck - because of not realizing that midnight USA may have actually meant 9 pm my time. Effing timezones!

It was actually online at about 8:30 PST But you might be able to get it at a store.

Posted

ordered in NL! no conf email yet, but should be ok!

Ok, i got my confermation email at 01.08 last night, status was "customer service". Been that all day and for the last hours i cant check my order status at S@H since the page get stuck in loading.... Called the customer service and ask about the status of my (first) order. The woman came with some weird story that all orders were revieved manually and someone was withdrawing the money by hand form my account and that wasnt happened yet....??!!

Should be ok by tomorrow she said..., bye!

Posted

I'm an idiot. I didn't buy any last night at midnight from S@H when they were available because I figured I would save myself the shipping and just pick one up at my local LEGO Store this morning. I went there as soon as they opened and they say they didn't get any of them. :cry_sad:

That's very frustating. Especially since you could've got free shipping above $75... :sceptic:

Posted

It says out of stock but I think you can still add it to your shopping bag.

I did add one to my bag and ordered it, if I get it great if not oh well. I still have a few bricklink orders to replace the chassis of 9398 from red to black and outside of the 6 orange panels the rest is easy to find.

It is a great set and would of liked to get one for sure but its lego and part of the fun of lego is how flexable you can be with it. The instructions will probably be released soon if they aren't already and if people missed out on the limited set/new colours they can still create it with other parts.

Posted

That sucks! Where are you located?

It was actually online at about 8:30 PST But you might be able to get it at a store.

Nah, I won't even bother. This has been all kinds of crazy and I don't want to drive to the nearest Lego store only to be rejected again. it's all good though, I have two 9398s and I think I can just build this version in black once the instructions comes out.. So no real skin off my back.

Posted

With all the problems online, I'm happy my father went to the Lego store in Victor, NY. He grabbed 2, and 3 more were on the shelf at 10am est when they opened. Now I gotta get myself home so I can build it! Good luck to those that ordered it online.

Posted (edited)

So being a worry bug, despite ordering 10 min after the item going live, I called customer service to confirm I got my order in. They told me theyre still verifying the orders. Oh man, the wait and anticipation is killing me!

Ps. The item went live at 830pm PST on the west coast.

Edited by FuzzyBallz
Posted

Ordered 'mine' at 00:03 and received confirmation email at 00:24.

At 10:56 I received another email which read:

Thank you for ordering from shop.LEGO.com. Unfortunately, the item(s) listed below are currently out of stock and it will be a little longer before we can ship them to you.

If you made your payment via credit card, please note that while we will authorize your card shortly. It will not be charged until your item(s) ship(s). You will receive an email notification at that time.

We apologize for any inconvenience this delay may cause. If you’re worried your order will not arrive in time and you would like to change or cancel it, please contact us at 00-800-5346-1111.

Best regards,

The LEGO® Customer Service Team

Not sure whether I'll be one of the lucky 20,000 or not but 'hey ho' nothing ventured nothing built!

Posted (edited)

If LEGO is not sure that they can fulfill all orders that were already placed, then why does it still say

USA & Canada

"Out of stock, expected ship date 16 Aug 2013"

Europe, Australia:

Out of stock, expected ship date 22 Aug 2013

With all of them being available to add it to their shopping cart?

Edited by SheepEater
Posted

Well if they're all out of stock I wonder if my local Lego store got any? :( A new one just opened in Scotland so when I get the money I think I'll go have a look...

If it's there, buy it straight away. Watford had 15 in stock when it open today, got mine after work about 6.30pm, 5 left in stock.

Posted

gave them a call just now. they oversold the 41999 and even if u place an order now with ""backorder" u will not get one. they just didnt update the system in time to not take any backorders for this set.

Posted

I just figured out our local LEGO branded store (no official TLG stores in LT) still has 1 set available. I had a chat with shop staff and I was informed they had received 2 of these sets. I didn't buy the set as secured mine already. I didn't tell them but I wasn't happy that this particular store had my contacts to let me know if they'll be getting 41999 set, however never received a call. Oh and price tag is 200 Eur.

For those who isn't sure if their online order will be successful I suggest to have a look at other than TLG shops, as they may receive few sets.

Posted

I thought that the safest way to get my hands on the boss is to be as early as possible at my local store. A staff member told me that they will get 19 sets in total spread over a week! There were just two other guys intending to buy one of the 41999. This crawler is absolutely stunning! Love the colour and the rims :wub: .Best looking technic set ever.

Btw, for those who already own a set, are there some interesting license plate numbers? I don't have a special number, except there's a 54 year old guy who has birthday on 14th of april :grin:.

Posted (edited)

If they can't do the backorders will they refund us? Because I don't want to pay £140 for a Mini Mech

They charge de credit card only when shipping, so if they cancel the order afterwards they won't even have to reimburse you as they would not charge you first. At least I think it is how they work for BE/FR area.

Edited by antp

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.

  • Recently Browsing   0 members

    • No registered users viewing this page.

Announcements

  • THIS IS THE TEST SITE OF EUROBRICKS!

×
×
  • Create New...