Sarah Posted August 3, 2014 Posted August 3, 2014 As far as doing inventory. To my eye Lego stores typically have very tight inventory control. At least as it faces the public. The entire layout of all Lego stores as well as certain elements of the helpful staff are precisely for that. Next time you go into one, look at the store from a theft perspective. There are open fields of view throughout. The staff can see every customer and every piece of merchandise at all times. The staff are very warm friendly and helpful. Once you select an item they quickly bring it up to the counter for you so you don't have to carry it around. This minimizes the amount of product in motion at any time. They know where every box is all the time. Plus the staff is constantly "facing" the shelves. Going through squaring up the boxes, bring forward the next box, filling and restocking holes. Yes this keeps the store looking good and increases the customer experience. But a neat well groomed store is 1000x harder to steal from. When all the boxes are squared up it is way easier to see if any are missing or moving with just a glance. You mean they ask to hold your product for loss prevention reasons? I thought it was to make it harder for you to change your mind about which Lego sets to get. Once they take that set from my hand, I feel like I HAVE to buy it. I can't decide to get something else instead! Quote
AmperZand Posted August 3, 2014 Posted August 3, 2014 (edited) You mean they ask to hold your product for loss prevention reasons? They don't routinely ask to hold your products in the UK, though they will if you ask or if you're obviously struggling to keep hold of the products you have selected. Knowing now that it's to reduce theft, I would be offended if they offered. Edited August 3, 2014 by AmperZand Quote
dr_spock Posted August 3, 2014 Posted August 3, 2014 I was given a large yellow cloth bag to use one time when I had too many items in my hands. I didn't get to keep the cloth bag though. Quote
grum64 Posted August 3, 2014 Posted August 3, 2014 (edited) I hope you're not implying that he deserves to be physically beat in prison for being a thief.. I hoped that the inclusion of a smiley at the end of my comment would indicate that it was not meant to be taken seriously. Edited August 3, 2014 by grum64 Quote
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